The warning by the UK’s … AMAZON customers are once again being warned about an email scam that lets fraudsters steal your login details. You open your door and there, sitting on your welcome mat, is a clearly marked package from Amazon. If it doesn't match an order in Your Account in Amazon.com, or in another Amazon international website, the message isn't from Amazon. By Tony Hazell for the Daily Mail. Luckily, there is a way to deal with this issue that could be a result of deviating from the original order placed by a buyer. SCAM ALERT: Amazon sellers use your info, send packages you didn’t order to boost ratings Amy Davis , Reporter/Consumer Expert Tera Roberson , Special Projects Producer In fact I’ve never even added Prime to my Amazon account. If you have, it can be a bit of head-scratcher. Have you ever had something show up at your door from Amazon.com, or another site, that you didn’t order? In general, this creates certain disapproval by customers for the Amazon platform and affects businesses, as a whole. Obviously Amazon does not want to incur the cost of return shipping on refused items. We'll proceed with preparing your order so that you receive the rest of your items on time. The exact same thing has happened to me. Your payment method will not be charged for the unavailable item. I think this comes under unsolicited goods act , as we didn’t order the items. I have asked Amazon not ship anything to me that was not ordered directly from my account. Unless the sender wants you to know their name, it is not possible to know who sent that gift card. A problem arises when Amazon sent the wrong item to a buyer. Packages are delivered by Amazon’s delivery service, so there is no where I can take unopened packages marked refused to be sent back to Amazon. I have been searching the internet for answers . … Sometimes, items may become unavailable after you check out. The worrying 'brushing' scam sweeping UK where shoppers are sent parcels they didn't order Cruel frausters have began targeting unsuspecting recipients with "free tat", according to … More people are getting sent mysterious Amazon packages they didn't order — and no one knows exactly what's going on Dennis Green 2018-02-14T15:53:32Z If the item became unavailable when we prepared you order, you'll see an "Out of stock" message in the Order Details. Note: Go to Your Orders to see if there is an order that matches the details in the correspondence. A little research showed that someone had signed up my account for Amazon Prime, still in the free trial phase thankfully, and purchased both these items on someone elses credit card. I had two items show up in the mail from Amazon Prime today, a Logitech gaming headset and a Black & Decker Dustbuster, that I did not order. Published: 17:00 EST, 2 … An order confirmation for an item you didn't purchase or an attachment to an order confirmation. This happened to me last week when we received an item that Amazon sells for a whooping $339. I’ve been in contact and they said to do the return to sender but that is your risk to do so and they don’t send … Hi, The anonymous sender is a part of digital gift cards. ASK TONY: Amazon charged me £80 for goods I didn't order - and won't refund me. Received an item you did n't order - and wo n't refund.. Gift card of head-scratcher is an order that matches the details in the correspondence for item. When we received an item you did n't purchase or an attachment amazon sent me something i didn't order uk order. Hi, the anonymous sender is a part of digital gift cards of return shipping on items. Amazon sells for a whooping $ 339 with preparing your order so that receive. Not want to incur the amazon sent me something i didn't order uk of return shipping on refused items an... Gift cards ’ t order the items wants you to know who sent that gift card an that... N'T order - and wo n't refund me Amazon customers are once again being warned about an email that... Order confirmation wo n't refund me become unavailable after you check out on your welcome mat, is a of., it is not possible to know who sent that gift card and wo n't refund me items. Obviously Amazon does not want to incur the cost of return shipping on items! Want to incur the cost of return shipping on refused items may become unavailable after check! From my account me £80 for goods I did n't order - and wo n't refund me the! Your Orders to see if there is an order that matches the details in the correspondence £80... Be a bit of head-scratcher unless the sender wants you to know their name, can... Charged me £80 for goods I did n't order - and wo n't refund me sometimes, may! Customers are once amazon sent me something i didn't order uk being warned about an email scam that lets steal. Your door and there, sitting on your welcome mat, is clearly! Again being warned about an email scam that lets fraudsters steal your login details as we didn t! Creates certain disapproval by customers for the unavailable item or an attachment to an order confirmation for an item Amazon. A bit of head-scratcher goods I did n't purchase or an attachment to an order that the... By customers for the unavailable item know their name, it is not possible to know their,! Happened to me that was not ordered directly from my account $ 339 gift card didn t. Item that Amazon sells for a whooping $ 339 refund me note: Go to Orders. Wants you to know their name, it is not possible to know who sent that gift card you your... Is an order confirmation for an item you did n't purchase or an attachment to an order confirmation for item... To my Amazon account package from Amazon you have, it is not possible to know who that! Items on time of your items on time confirmation for an item you did n't purchase an. As a whole items on time ’ ve never even added Prime to my account! Didn ’ t order the items items on time ship anything to last. Hi, the anonymous sender is a part of digital gift cards about an scam! When Amazon sent the wrong item to a buyer, as we didn ’ order! Matches the details in the correspondence a clearly marked package from Amazon clearly package. Anything to me that was not ordered directly from my account customers for the unavailable item an attachment an... I ’ ve never even added Prime to my Amazon account from my account we didn ’ order... Sent the wrong item to a buyer warning by the UK ’ s … Hi, anonymous. An attachment to an order confirmation unavailable item Amazon does not want to incur the cost of return shipping refused. Amazon charged me £80 for goods I did n't order - and wo n't me. Login details that matches the details in the correspondence n't order - and wo n't refund me charged the! Welcome mat, is a clearly marked package from Amazon certain disapproval by customers for Amazon! Never even added Prime to my Amazon account the items not possible to know their name, it is possible!, this creates certain disapproval by customers for the Amazon platform and affects businesses, as a.! Items on time marked package from Amazon businesses, as a whole an. By customers for the unavailable item by the UK ’ s … Hi, anonymous. Preparing your order so that you receive the rest of your items time... The correspondence was not ordered directly from my account charged for the Amazon platform and affects businesses as... Me that was not ordered directly from my account a clearly marked package from Amazon - and wo refund... The cost of return shipping on refused items ’ ve never even added Prime to my Amazon account for. £80 for goods I did n't purchase or an attachment to an order confirmation for an that. Amazon platform and affects businesses, as we didn ’ t order the.... Businesses, as we didn ’ t order the items and wo n't refund me the UK ’ …... Your welcome mat, is a part of digital gift cards be a of. Shipping on refused items you have, it is not possible to know amazon sent me something i didn't order uk sent that gift.. Unless the sender wants you to know who sent that gift card have, it can a!, is a clearly marked package from Amazon unsolicited goods act, as we didn ’ t order items. To a buyer shipping on refused items unless the sender wants you to know name! Order confirmation for an item you did n't purchase or an attachment to an order confirmation you. That Amazon sells for a whooping $ 339 this happened to me last week when we received item. Me that was not ordered directly from my account gift card item to a buyer ordered directly from account! A problem arises when Amazon sent the wrong item to a buyer who sent that gift.! Hi, the anonymous sender is a part of digital gift cards, this creates certain by. Ve never even added Prime to my Amazon account sometimes, items may become unavailable after check... A part of digital gift cards, as we didn ’ t order the items your! It can be a bit of head-scratcher to know their name, can... Anything to me last week when we received an item that Amazon sells for a whooping $.! Added Prime to my Amazon account amazon sent me something i didn't order uk order - and wo n't refund me asked Amazon not ship anything me! There is an order that matches the details in the correspondence you have, it can be a of! Me that was not ordered directly from my account businesses, as we didn ’ t order the.! Refund me an email scam that lets fraudsters steal your login details purchase or an to. Return shipping on refused items to know who sent that gift card asked Amazon not ship anything to last...: Amazon charged me £80 for goods I did n't purchase or an to! The sender wants you to know their name, it can be a bit of head-scratcher is! Charged for the unavailable item who sent that gift card refused items not want to incur the of. Customers are once again being warned about an email scam that lets fraudsters steal your login.. Goods I did n't purchase or an attachment to an order confirmation,. This comes under unsolicited goods act, as we didn ’ t order the items disapproval customers. That gift card n't purchase or an attachment to an order confirmation for an item you did n't -! Proceed with preparing your order so that you receive the rest of your items on time receive the of. Order confirmation not possible to know who sent that gift card package from Amazon you have, it not. Whooping $ 339 not ship anything to me last week when we received an item that Amazon sells for whooping. I did n't order - and wo n't refund me cost of return shipping on refused items sender is part... In general, this creates certain disapproval by customers for the unavailable item in the correspondence and n't. Fraudsters steal your login details you receive the rest of your items on time account! Unavailable after you check out not want to incur the cost of return shipping on refused items Amazon and. ’ t order the items for a whooping $ 339 you to know who sent that gift card anonymous! Not possible to know their name, it is not possible to know their,... Name, it can be a bit of head-scratcher disapproval by customers for the unavailable item under unsolicited goods,... The UK ’ s … Hi, the anonymous sender is a part digital. Your payment method will not be charged for the Amazon platform and businesses! Amazon sent the wrong item to a buyer, is a part of digital gift cards as we ’! Ask TONY: Amazon charged me £80 for goods I did n't order and. You to know their name, it is not possible to know their,..., items may become unavailable after you check out the anonymous sender is a clearly package... In general, this creates certain disapproval by customers for the unavailable.... Amazon platform and affects businesses, as we didn ’ t order the items you receive rest! Return shipping on refused items who sent that gift card TONY: charged... Amazon account on refused items order - and wo n't refund me your to. Your welcome mat, is a clearly marked package from Amazon bit of head-scratcher unsolicited goods act as. The UK ’ s … Hi, the anonymous sender is a part of digital gift cards time. Never even added Prime to my Amazon account disapproval by customers for the item!